Saturday, December 28, 2019

Ethics And Social Responsibilities Violations - 941 Words

CORPORATE RESPONSIBILITY 6 Apple assured the families there would be a regularly follow-up to ensure the suppliers were honoring the company’s commitment to keep the children in their school of choice and uphold their financial obligations (Supplier Responsibility at Apple, 2013). The Impact of the Publication of Ethics and Social Responsibilities Violations on Apple’s R eputation Apple’s reputatio n has been tainted due to the publication of ethics and social responsibilities violations. It is remarkable how Apple could rise from the wreckage of being a crumbling company in 1997 to an impressive market of over 500 billion dollars within 15 years (Sethi, 2012). Apple has been considered to be one of the world ’s most valuable and highly profitable organizations (Sethi, 2012). In an article of the Carnegie Council, 2012 Apple is known as a company that treats its workers in the Chinese factories badly which violates both local and national laws (Padilla, 2013). Apple had illegally millions of dollars of unpaid overtime wages, over 100 hours of monthly mandatory overtime and 11 hours of standing work every day with no breaks (Padilla, 2013). There were reports describing how employees who tried to kill themselves due to of the level of stress the company put upon them (Sethi, 2012). Other reports state the horrible living conditions, below-standard wages, involuntary labor and dangerous chemicals associated with the air filter systems (Sethi, 2012). Apple is noShow MoreRelatedSocial Responsibility And Ethics Of An Organization Essay1265 Words   |  6 PagesSocial Responsibility and Ethics Social responsibility and ethics are a part of the rules and regulations that an organization must comply with in order to meet the moral standards. It is best to observe the standards of ethic and social responsibility in any type of management. An organization normally has policies already put in place that both the employee and proprietor has to follow. There is a procedure that is laid out from step one to the final step that will keep all involve safeRead MoreCode of Ethics for a Fictional Company1466 Words   |  6 Pagesï » ¿Code of Ethics for Fictional Company I. Objective The objective of this study is to create a code of ethics for a fictional company. Included will be Guiding Principles and a stated Purpose of the Code along with Core Values, Training and Education, Definitions, the employees that are covered under this code of ethics, how it will be implemented and communicated as well as enforced and reported. II. Introduction The fictional company in this study is a home health care agency that sends outRead MoreDeveloping A Code Of Ethics1056 Words   |  5 PagesDeveloping a code of ethics Assignment: Develop a global code of ethics that integrates and demonstrates respect for the diverse groups that you do business with, such as the nations of India, the United Arab Emirates, and Japan. 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Introduction The correlation of increased potential patient rights violations and sensitive personal health data among electronic medical records than paper records is growing at an alarming rate. An estimated 52,000 public comments was reviewed by the Department of Health and Human Services requiring privacy regulations governing individually identifiable health information since the passage of Health Insurance Portability and Accountability Act of 1966 (HIPPA). The individually identifiableRead MoreEthical Challenges Faced By Ibm1010 Words   |  5 PagesA technological company can be faced with various kinds of moral challenges. Usually all companies have the responsibility to provide services on behalf of other companies or clients. It may be reasonable that any unethical decision or approaches made by a company is being represented by some other firms. In the case of IBM, the IBM Company is best known for developing computer systems, hardware, software, and infrastructure. Founded in 1911, the company remains well known as one of the most popularRead MoreGroup Principles And Standards Of Conduct1583 Words   |  7 Pagesmake decisions such as pay and bonuses. The work of the Employee can end anytime without cause by Bulsho Group or the Employee. Code of Ethics and Company Principles Bulsho Group expects all of its employee’s carry-out their tasks in an ethical and sincere manner at all times. Bulsho Group prohibits its employees from violating its Standard of Ethics as detailed in this section. Bulsho Group expects its employees to practice appropriate level of loyalty and not engage in actions in competition

Friday, December 20, 2019

Kurt Vonnegut First Generation German American Parents

Grogan 1 Faith Grogan Mrs. L. V. Mason Advanced Placement English 12 April 1, 2017 Rough Draft Kurt Vonnegut was born in Indianapolis, Indiana on November 11, 1922. His parents, Edith and Kurt Sr. were third-generation German-American parents. Vonnegut was raised without any knowledge of the German Language. Edith the daughter of Albert Lieber, a millionaire and Indianapolis brewer while Kurt Sr. an architect. The only profound name on Kurt Sr, side was his great-grandfather Clemens Vonnegut, founder of Vonnegut s Hardware Store. Kurt Vonnegut graduated from Shortridge High School, after which he then entered Cornell University, in Ithaca, New York to study biochemistry. A year after the bombing of Pearl Harbor, he enlisted in the†¦show more content†¦PTSD Supporting- PTSD is a commonly known anxiety disorder that develops in the brain after exposure to a terrifying event or ordeal in which grave physical harm or threat resulted. Vonnegut used his books as a coping mechanism for himself. In his seventh novel, Slaughterhouse-Five, is the story of about the protagonist Billy Pilgrim, a decidedly non-heroic man who has become unstuck in time. He travels back and forth in time, visiting all the moments in between repeatedly his birth and death, out of order. The book’s success rose from its ability to offer a little something to everyone. The book was hailed to be one of the most accessible counter cultural event in a very confusing year. The novel is framed by Chapters One and Ten, in which Vonnegut himself talks about the difficulties of writing the novel and the effects of Dresden on his own life. In between, Billy Pilgrim s life is given to us out of order and in small fragments. Common signs of PTSD are reliving the event through upsetting thoughts, flashbacks, or having very strong mental and physical reactions if something reminds the person of the event. Feeling that one can never relax and must be on guard all the time to protect oneself, trouble sleeping, feeling irritable, overreacting when startled, angry outbursts or trouble concentrating. Similarities in his books Supporting- In Kurt VonnegutShow MoreRelated Biography of Kurt Vonnegut2381 Words   |  10 PagesKurt Vonnegut Jr. was born to third-generation German American parents in the city of Indianapolis, year 1922, November 11th. While at Shortridge High School in Indianapolis, Vonnegut was heavily involved with the school’s daily newspaper, the first and only daily high school newspaper in our nation. During his time at Cornell University, Vonnegut became the school paper’s senior editor. World War II then began, and so Vonnegut joined our nation’s armed forces. Mother’s Day came in 1944, and duringRead More Brief Biography of John Steinbeck Essay3594 Words   |  15 Pageson February 27, 1902, and lived there for the first sixteen years of his life until he graduated from Salinas High School in 1918. He took classes at Stanford, but spent more of his college years working to pay tuition than then he spent in the classroom. 1924 brou ght his first publication, two short stories in the Standford Spectator, but in 1925 he left his schooling and went to New York for a time. By 1926, he was back in California and his first book, Cup of Gold, was published the year the ofRead MorePostmodernism in Literature5514 Words   |  23 Pageselements including subjects and genres not previously deemed fit for literature. A list of postmodern authors often varies; the following are some names of authors often so classified, most of them belonging to the generation born in the interwar period: William Burroughs (1914-1997) Kurt Vonnegut (1922-2007), John Barth (b. 1930), Donald Barthelme (1931-1989), E. L. Doctorow (b. 1931), Robert Coover (1932), Jerzy Kosinski (1933-1991) Don DeLillo (b. 1936), Thomas Pynchon (b. 1937), Ishmael Reed (1938)

Thursday, December 12, 2019

Reflective Learning in Professional Technology †MyAssignmenthelp

Question: Discuss about the Reflective Learning in Professional Technology. Answer: Introduction: At the time of pursuing my graduation degree, I had to consider my area of interest. Since information technology and computer is my area of interest as well as area of expertise, hence the adoption of information technology as a career option was a right decision for me. ICT is the bass of all things and ICT skills are necessary for improving the creativity and reasoning power within an individual. The ICT and the computing sector are changing radically and all the companies both private as well as the public sector are recruiting graduates with effective ICT knowledge. Hence, considering the future prospective and future career growth I found that it is advisable and profitable to take ICT as a career option (Arnold and Boggs, 2011). PIIT was a reliable option for me because the college offered diverse ICT courses on computer engineering, electronics engineering, Information technology, automobile engineering and mechanical engineering. Although I focused earlier more on choosing core-engineering subjects as my field of study, however PIIT helped me by offering me other options as well. The university professors suggested me to opt for professional issues in ICT. My choice of opting for the subject Professional issues in ICT helped me to gain knowledge about the professionalism that makes an ICT person successful. Moreover, this course helped me to understand the importance of law and ethics in the context of the ICT professions. This unit helped me to link technical aspects of my degree along with the interpersonal skills required in a job market. Hence, I can conclude by confirming that after opting for this degree I have been able to recognize the importance of interpersonal skills that will help me in being a successful professional in future. Positive workplace behaviors contribute to the development of congenial working environment for the ICT professionals. For an ICT professional it is important to maintain a gender-neutral organizational culture. Moreover, for an ICT professional it is important to have diverse working skills. The ever changing organizational scenarios requires the ICT professionals to possess skills like project management, problem solving, technical, coding and programming and business management skills.For a sound team performance I contributed in the following manner Making contribution of new ideas Listening to the team members views and respecting their opinions Offering and accepting constructive criticisms in order to develop the workplace behavior and to integrate a cohesive group work Act as a leader as well as a group member contributing in both ways Avoiding any discrimination on the grounds of gender, religion or ethics However, for making the group work more productive I feel it was necessary to know the group culture and try to reduce the gaps between the diversities that exist in terms of ethnicity, age, gender and cultural backgrounds. Moreover, I feel to make the group work easier it is essential that all members within the group are comfortable and friendly with each other. By reducing the communication gaps and creating a comfortable and friendly environment, I can contribute t the overall development of my teammates (Leung, 2011). The roles of ICT professionals may vary in different organizations. The roles generally vary from managerial roles to technical roles. Some of the important roles that the ICT professionals are required to maintain are the role of a team leader, project manager, technical assistant and the role of a team worker. These are some of the important roles, which help in completion of projects successfully (Leung, 2011). Apart from these roles, the management of customer queries in respect of ICT tools is also an important role that the ICT professionals execute. In this regard, the ICT professional needs to support customer relationship management. In some of the organization ICT professionals are also required to issue loan, IT equipment and consumables to the customers and also keep a record of the stock levels for the It products. The ICT professionals with the technical knowledge also focus on improving the websites and user guides of the IT tools in an organization. The diversity within the roles of ICT in the industry will help me to develop my career growth form a fresher to a higher position within the industry. With the development of my professional skills indifferent areas like technical, good communication and teamwork skills, management skills and problem solving ability will help me in future to make a secured job within any organization and help me to work effectively within a group. Small tech business deals in the software development in communication industry, which handles projects in Australia and overseas, namely US, Europe, Africa and South America. The company uses the ICT applications to benefit people and business. However, the company faced challenges in credibility of the information, financial support in ICT tools, and availability of appropriate resources, growth rate and change of directorship. However, from this issue I have been able to analyze the fact that the change in ICT tools with the change in the organizational cultures and organizational growth is important for a company to avoid challenges and survive successfully. Moreover, the issue has taught me to be open-minded and has taught me the lesson that every aspect of the organizational problem will not be solved. Moreover, the discussion within the issue helped me to understand the use of Golden circle. The Golden circle suggests that the professionals within the organization should have the answers to three basic questions namely what they do, how they do and why they do (Leung, 2011). Hence, as an ICT professional the understanding of the basic norms within the organization will help me to be a productive employee of the organization. However, the success of the organization can be ascertained by the increased reputation, maturity and financial security of the organization. The issues and the adoption of the different techniques will help me in generating professional skills as a successful ICT professional. The use of mobile devices in workforce has helped the organizations in improving the customer service; maintain an easy access of the historical records, guarantees that activities are performed on schedule and eliminate any problems in respect of data entry and data storage. This presentation has helped me to realize the importance and benefits of the ICT tools by displaying the benefits of the mobile devices. Use of paper-based systems before the invention of the technology gave rise to various problems namely high possibility of human error, double entry of data, non-maintenance of standard answers, project-scheduling issues, limited reporting and high labor-intensive procedures. Hence, this lecture was effective in creation of awareness of the benefits of ICT tools within the organizations. I was personally able to recognize the features like barcode scanners, telephone functions, wireless internet browsing, came, speech to text capabilities and mobile printing will help the orga nizations and the professionals to make the work easier and productive (Arnold and Boggs, 2011). The displaying of the benefits of Mobile devices in the workplace also helped the audience to acquire practical knowledge and experience form the lecture. Moreover, the lecture provoked the audience to avail the use of the ICT technologies effectively in order to reduce human labor. The lecture focused on the young ICT professionals and helped them to take ICT tools like mobile device as an important and supportive tool for the effective management f the organizational services. The lecture also focused on the digital computerized field service management system so that the young ICT professionals would be well knowledge about the ICT technology process. This lecture deals with the assessment of the professional issues in the stakeholder engagement for five different companies namely the National domestic Airline, Oracle, government departments, government portal and online supermarket shopping companies. The lecture focuses on the stakeholder engagement strategy of each company separately. From the discussion on the stakeholder engagement strategy of National domestic airline, I can conclude that to make an effective stakeholder engagement the company adopts the involvement of the all team members. Again, stakeholder engagement in Oracle is done with the development of appropriate communication skills. The lecture helps me to realize the value of listening skills in respect of improving the stakeholder engagement. The government department of Australia and New Zealand uses the stakeholder mapping as a process of identifying the people or organizations that may have an important impact on the project. However, my.gov.au adopts a diff erent aspect of stakeholder engagement. The stakeholder engagement system can make the organization beneficial in respect of meeting the required objectives. It can also enable the stakeholders to communicate keeping in mind the cultural sensibilities and interactions. The online shopping companies focus on the use of the software and IT applications on the stakeholder engagement. This lecture has helped me to understand the usefulness of IT in delivering and acquiring systems. The online shopping companies are focused on using the ICT tools for the management of the customer reviews and referrals so that their product can be serviced effectively. ICT in a developing country This lecture focuses on the use of ICT in developing countries. The focus of this lecture is on the use of ICT tools by the NGO named World Vision. The lecture at the beginning gives details about the NGO, which is a Faith based Organization operating in 97 countries with around 44,000 employees and a global income ranging of around 2.6 billion USD. The NGO woks for activities like providing relief, development of underprivileged communities, advocacy of social issues and work against trafficking issues From the lecture, I have been able to get an insight on the implications of global ICT on the activities of the NGO. The NGO has developed a global network with a connectivity of 6 Gb bandwidth however the company has no private global network. From the lecture, it is clear to the audience that the ICT tool helps the NGOs to develop education, communication and business opportunity (Arnold and Boggs, 2011). The lecture shows that ICT is an essential and significant part of the infrastructure of the companies in a developing economy. Many developing countries are focusing on new economy and supporting global demand for ICT. Thus, the lecture has made me realize that it is important to develop effective ICT skills so that I can work as a successful ICT professional in the developing as well as developed countries. The extensive use of ICT tools in companies like NGOs shows that ICT has a positive impact of the growth and productivity of the organizations. References Arnold, E. and Boggs, K. (2011).Interpersonal relationships. St. Louis, Mo.: Elsevier/Saunders. Leung, H. (2011).Advances in web-based learning-- ICWL 2011. Berlin: Springer.

Wednesday, December 4, 2019

Enterprise Resource Planning Analysis

Question: Discuss about the business operations and the marketing policies of Club Coffee. Answer: Introduction Purpose and Authorization The following assignment evaluates the business operational and the marketing policies of Club Coffee, a cafe set up to provide exclusive food and beverage services to the consumers. The brand is a new venture opportunity that has enormous business potential. Therefore, it is extremely necessary to forecast the performance of the business entity by preparing a feasibility report. The feasibility report shall cover the operational and the financial policies that would assist the brand to achieve business sustainability in the domestic market Scope Club Cafe has to e explore newer business segments apart from the existing set of customers .In addition, the brand has to create a distinctive brand by offering superior customer service at a reasonable rate. Monk and Wagner (2012) mentioned that being a start up business entity the business entity has to be promoted well to create consumer awareness about the brand. Thus, aggressive promotional policies have to be used to develop a positive perception among the consumers in Australia. In this regard, Leon (2014) noted that the marketing mix of the brand has to be implemented after considering the factors like consumer demand, the existing trends in the food and beverage Industry and the business potential of the brand. To match the international standards in the food and the beverage industry the workforce is trained to maximize the level of consumer satisfaction and awareness. Besides this, customer feedback shall be collected to assess the existing marketing strategies of the brand and make alterations as per the needs of the consumers Limitations The following are the limitations of the research study There was a lack of adequate time to conduct an in-depth research study. This was a major deterrent to evaluate the commercial viability of the brand. Lack of financial resources is a major limitation to the assignment. No proper analysis was done on substitute brands to get detailed information on the financial, operational as well as the marketing strategies adopted by the brand. Feasibility study Operational Feasibility According to Kermani and Rouhani (2014), the cafe business in Australia has expanded at a constant rate, thereby, having a sustainable market rate. As such, it can be said that the Club Coffee shall have a sustainable market potential if daily business functionalities are executed in an appropriate manner. As such, it can be said that the business operational policies have to be conducted when aligned with the long-term goals and objectives of the organization. Hoch and Dulebohn (2013) mentioned that the Club Coffee should offer a range of food and beverage services to the consumers. Australia being a multi-cultural country, the brand has to offer services as per the nature and choices of a large number of consumers. As such, it can be said that Club Coffee shall offer a range of services to a large number of consumes coming from different sections of the society. Shaul and Tauber (2013) mentioned that the brand would develop a customized website, which would enable consumers to order goods from the convenience of their homes. Therefore, this would assist the brand to have a larger inflow of sales revenue. In addition, it can be said that the customized portal would increase the visibility of the brand. Porters Five Forces Analysis The following is the detailed analysis of the Porters five forces, which would help to analyze the external environment of the firm. Supplier Power - It is necessary that the supplier power have to be adequately analyzed in understanding the existing state of the plant in the market. According to Shaul and Tauber (2013), in the food and beverage industry proper bargaining should be made with the brands to come to a beneficial deal for the organization. Apart from this, a proper relationship has to be made with the suppliers of the organization to ensure constant flow of materials to enhance the productivity of the brand. Buyer Power - According to Kim et al (2013), the buyer power shall largely determine the sales flow of revenue towards a business enterprise. The buyer power of the customers shall also determine the economic condition of a place. Thus, the external market environment of a business enterprise would be largely dependent on the purchasing capacity and power of the buyers. Competitive Rivalry - There a lot of similar brands available, in the market, that shall pose a competitive threat to the business sustainability of the brand. According to Tsai et al. (2012), the brand has to ensure that to survive in a perfectly competitive market, the brand has to establish distinctive marketing and operational polices to ensure tough competition in a perfectly competitive market. The visibility of the brand has to be increased to attract prospective consumers towards the brand. Threat of Substitution - The threat of substitute brands operating in the same product and service line can create obstacles to the growth of the brand. Thus, Club Coffee has to ensure that the brands sustain consumer loyalty irrespective of the market competition . New Entry- There is a threat of new entry of business enterprise entering the market that can pose a significant threat to the business sustainability. According to Shao et al. (2012), the new entrants in the market operate a penetrating price strategy , which can shift consumer loyalty to other cafes offering similar products . Team Management The management shall play a crucial role for the growth and development of the cafe. Thus, the financial, operational as well as the marketing decisions shall be taken as per the pr-determined long-term goals and the objectives of the business enterprise. As such, De Toni et al. (2015), it is necessary that the financial s strength of the organization be evaluated when taking any business decision. Besides this, essential partnerships can also be formed with other reputed business enterprises to strengthen the inherent resource of the brand. According to Tasevska et al. (2014), the management of the organization along with the core functional group of the organization shall bear the responsibility of establishing the vision and the mission of the organization. This would assist the business to align its operational activities with the long-term vision and the goals of the organization. The following is a list of weaknesses and strengths of the organization that can be used to assess the performance of the organization. Bansal and Agarwal (2015) mentioned that the management of the organization should be of assistance for the development of entrepreneurial as well as the functional skills of the business organization. These skills of the organization are stated below: Entrepreneurial Skills Functional Skills Strengths Weaknesses Strengths Weaknesses Strictly adhering to the long term goals and objectives of the organization Determination Enthusiasm Action Oriented Self-sufficiency Resistance to changes Financial Skills Customer service skills Dealing with crisis Financial Feasibility The firm will incur considerable costs in the initial stages. Jenatabadi et al. (2013) mentioned that to ensure smooth operations of the business enterprise, the brand has to develop the necessary structures as well as recruit the necessary workforce. It is expected that the initial budget of the organization shall be $ 7030. In addition, the brand can apply for loans from the government and other private financial institutions. The initial budget of the organization shall be able to consist of various operational and financial operations to ensure the consistent business operations over a period of time. According to Olson and Staley (2012), the National Bank of Australia shall provide loans to start-ups and small-scale business enterprises. Thus, the financing needs of the business organization would be met through external financing. Classification of Initial start up costs Type of Cost Price of Cost Domain Name Cost (clubcoffee.com.au) (See appendix 7 for a comparison of prices) $68.00 Computer (See appendix 9 for comparison of Apple Mac Computers) $2000.00 Fax and Printer (See appendix 10 for printer options) $380.00 Software and Hardware Cost (See appendix 11 for detail of software needed) $2620.00 Internet Costs $1142.00 Utensils Cost (See appendix 12 for details of start up pack) $790.00 Registering Business ownership and name through the Australian Securities and Investments Commission (ASIC) $30.00 Recommendations The following are the recommendations that can be made to assist Club Coffee to attain a favorable position Implement training schemes - Club Coffee can implement training schemes to enhance the services offered by the staff. In this regard, it can be said that effective training schemes would assist the business enterprise to reach a favorable position and adapt accordingly to the market conditions. Gather consumer feedback - The consumer feedbacks shall be considered seriously in making essential changes to the marketing policies of Club Coffee. The consumer issues shall be dealt sensitively in retaining the existing market goodwill and reputation of the brand. The consumer feedback would be a guide to the business entity to frame its policies in a appropriate manner. Online marketing policies Special emphasis must be placed on online policies of the business enterprise. The customized portal created shall display a wide range of products and services to the business entity. The online social media policies created would assist the business enterprise to create informal relationship with customers. This will also assist the customers to post their reviews and feedbacks on the social media pages. Pricing policies - Establishing effective policies would assist Club Coffee to enter the market of Australia. The penetrating pricing strategy would be effective in attracting prospective customers towards the brand. Furthermore, offering good hospitality services at a reasonable rate would develop a positive consumer perception. Substitute products- Club Coffee has to carefully observe the presence of substitute brands. This would assist the business enterprise to make necessary changes to the operational and the marketing policies. As such, creating a competitive edge over the substitute brands would enable the entity to achieve a larger market share in the domestic market. Target segment of consumers - Club Coffee has to successfully develop the target segment of consumers and has created marketing and operating policies. It is expected that the youth is its primary segment of consumers. Thus, discounted rates can be offered to consumers who have been loyal to the brand over a period. Conclusion It can be stated that Club Coffee has suitable market opportunities to assist the business organization in its growth. As such, the feasibility report shall cover the organizational growth prospects as well as the marketing prospects of the brand. The financial report relates to the start up costs of the brand. Thus, the brand shall have necessary financial as well as non-financial resources to assist the organization in its growth. The substitute brands in the market shall pose a threat to the business sustainability of the brand in the market. References Bansal, V. and Agarwal, A., 2015. Enterprise resource planning: identifying relationships among critical success factors. Business Process Management Journal, 21(6), pp.1337-1352. De Toni, A.F., Fornasier, A. and Nonino, F., 2015. The impact of implementation process on the perception of enterprise resource planning success. Business Process Management Journal, 21(2), pp.332-352. Hoch, J.E. and Dulebohn, J.H., 2013. Shared leadership in enterprise resource planning and human resource management system implementation. Human Resource Management Review, 23(1), pp.114-125. Jenatabadi, H.S., Huang, H., Ismail, N.A. and Satar, N.B.M., 2013. Impact of supply chain management on the relationship between enterprise resource planning system and organizational performance. International Journal of Business and Management, 8(19), p.107. Kermani, S.E. and Rouhani, S., 2014. Review of Readiness to the Implementation of Enterprise Resource Planning (ERP) in Mazandaran Wood and Paper Industries. Iranian Journal of Business and Economics, 1. Kibler, E., Kautonen, T. and Fink, M., 2014. Regional social legitimacy of entrepreneurship: Implications for entrepreneurial intention and start-up behaviour. Regional Studies, 48(6), pp.995-1015. Kim, J., Nicolaou, A.I. and Vasarhelyi, M.A., 2013. The Impact of Enterprise Resource Planning (ERP) Systems on the Audit Report Lag. Journal of Emerging Technologies in Accounting, 10(1), pp.63-88. Leon, A., 2014. Enterprise resource planning. McGraw-Hill Education. Monk, E. and Wagner, B., 2012. Concepts in enterprise resource planning. Cengage Learning. Olson, D.L. and Staley, J., 2012. Case study of open-source enterprise resource planning implementation in a small business. Enterprise Information Systems, 6(1), pp.79-94. Rao, N.V.M., Singh, P. and Maheshwari, M.N., 2015. A framework for evaluating e-business models and productivity analysis for banking sector in India. The Journal of Internet Banking and Commerce, 2005. Shao, Z., Feng, Y. and Liu, L., 2012. The mediating effect of organizational culture and knowledge sharing on transformational leadership and Enterprise Resource Planning systems success: An empirical study in China. Computers in Human Behavior, 28(6), pp.2400-2413. Shaul, L. and Tauber, D., 2013. Critical success factors in enterprise resource planning systems: Review of the last decade. ACM Computing Surveys (CSUR), 45(4), p.55. Tasevska, F., Damij, T. and Damij, N., 2014. Project planning practices based on enterprise resource planning systems in small and medium enterprisesA case study from the Republic of Macedonia. International journal of project management, 32(3), pp.529-539. Trimi, S. and Berbegal-Mirabent, J., 2012. Business model innovation in entrepreneurship. International Entrepreneurship and Management Journal,8(4), pp.449-465. Tsai, W.H., Lee, P.L., Shen, Y.S. and Lin, H.L., 2012. A comprehensive study of the relationship between enterprise resource planning selection criteria and enterprise resource planning system success. Information Management, 49(1), pp.36-46.